Éric Lord

Nowadays, users expect all software to be easy to use. As such, “user-friendliness” is a demand that our creative team often hears. We usually tackle this challenge with the following mantra: the way to design simple and user-friendly software is…

There’s a misconception that computer scientists and engineers don’t care for UX. What I came to realize is that, on the contrary, they tend to love the idea. Inspiring my colleagues and higher-ups to believe in UX as a key element of success turned…

It is normal today to expect our software to be easy to use. The fashion is for ergonomics, user-friendliness, user-friendly. This represents a huge progress in the field of human-machine interactions. However, it is important to distinguish between…

Designing user-friendly software … We tend to associate user-friendliness and simplicity. Often, however, the opposite is true. “User-friendly” means that the system is friendly to the user; not the stakeholders or the metaphorical mother. Users can…